FAQ's

How to order?

  • First you must have an account on our website
  • You can select our products by product category or all products
  • Choose the product you want and adjust the variant / color
  • Make sure the product and variant/color and quantity are what you want then add to the basket
  • Double check your order in the basket
  • Fill in your biodata and make sure the delivery address matches what is entered from your name, address details, telephone number, email, and the selection of customized shipping services
  • Enter the coupon code if you have one
  • Then please pay according to the total that has been stated

How do I create an account?

Now it's easier than ever to create an account on The Republic of Svarga. Just sign in using your Google account or create an account using your email and password.

Can I change or cancel my order?

We are unable to accommodate order changes after checkout has resumed. Please reconfirm the order you made before checking out.

Where can I check the status of my order?

You can check the status of your order by logging into your account.

order status

Your orders for past and current orders will be listed in Order History. Also, check your email for the latest order status from us.

Returns and Refunds

How do I return/exchange my order? If you have a problem with your order, you can take advantage of our return policy. Just follow our return policy rules to ensure that we can process your return.

Can I refund my product?

We currently only offer returns/exchanges and not refunds.

Delivery

How do I track my order? Our website does not currently provide an order tracking feature. You can track your order through the website of each shipping service used after receiving the shipping number from our customer service.

What delivery options do you offer?

We only offer delivery via JNE and J&T at this time, and your order is delivered to your doorstep based on the service you choose as well as your location.

Payments, Promotions and Gift Cards

What payment methods do you accept? We accept payments from all Visa, Mastercard and American Express credit and debit cards, Bank Transfers, as well as Go-Pay and Shopee Pay. We also offer payments through Alfa Group (Alfamidi / Alfamart) or Indomaret.

Is my credit card information safe?

The Republic of Svarga does not store your credit card information, which is sent directly to our payment gateway partners for processing.

Shipping

  1. First, you must have an account on our website. Click Here to Create a new Account.
  2. You can select our products by product category or all products.
  3. Select the product you want and customize the variant/color.
  4. Make sure the product, variant/color, and quantity are what you want.
  5. Then add it to your cart.
  6. Review your order in the cart.
  7. Fill in your personal information and ensure the shipping address is correct, including name, address details, phone number, email, and selected shipping method.
  8. Enter the coupon code if you have one.
  9. Then proceed to pay according to the total amount displayed.

It's now easier than ever to create an account on The Republic of Svarga. Simply sign in with your Google account or create an account using your email address and password.

Create your account here

You can purchase SVRG products via the Website, Shopee, and Tokopedia.

We cannot accommodate order changes after checkout has been completed. Please reconfirm your order before checking out.

Returns

If you have any issues with your order, you can take advantage of our return policy. Simply follow our return policy rules to ensure that we can process your return. Alternatively, you can contact us via the consumen complaint page.

Business Package

SVRG Business Package is a complete package of sports equipment (Gym, Pilates, Yoga, or Home Gym) provided in bulk, including free delivery and installation, as well as a lifetime warranty (terms & conditions applied)

  1. Shop in Bulk
  2. FREE delivery and installation , terms and conditions apply.
  3. Lifetime warranty for products received, subject to terms and conditions

Starter – Rp. 13,979,000

Includes: 6 Ekata Classic yoga mats, 6 wooden yoga blocks, 6 yoga straps, 1 yoga swing, 6 yoga mat towels, 6 65 cm gym balls, and 1 mat cleaner spray.

Pro – Rp. 51,515,000

Includes: 15 Ekata Classic yoga mats, 30 yoga blocks (2 per person), 15 yoga straps, 6 yoga swings, 15 yoga mat towels, 15 65 cm gym balls, 2 mat cleaner sprays, and 6 yoga wheels (mix color).

Beast Mode – Rp. 101,191,000

Includes: 25 Ekata Classic yoga mats, 50 wooden yoga blocks, 25 yoga straps, 15 yoga swings, 25 yoga mat towels, 25 65 cm gym balls, 3 mat cleaner sprays, and 15 yoga wheels (mixed colors)

Starter – Rp. 143,268,000

4 reformer Y Half Tower, 4 Wunda Chair, 5 Ekata Mat Plain, 5 Pilates Ring, 5 resistance band loop, 5 Pilates Ball 25 cm, 5 foam roller.

Pro – Rp. 224,283,000

5 reformer Z 2.0, 6 Wunda Chair, 1 Ladder Barrel, 3 Spine Corrector, 5 Springo Pilates Board, 5 Ekata Mat Plain, 5 Pilates Ring, 5 long resistance bands, 5 mini balls + pump.

Beast Mode – Rp. 329,972,000

6 reformer Z 2.0, 1 Cadillac

Starter (50–80 m²) – IDR 52,597,000

Riki power rack, adjustable gym bench, Olympic barbell 20 kg & 15 kg, bumper plates 150 kg, hexa rubber dumbbell 228 kg, three-tier rack, EZ curl bar, 2 aluminum barbell collars.

Pro (80–150 m²) – IDR 89,230,000

Upgrade kit includes half rack, Kuro Home Gym, more barbells, 300 kg bumper plates, 288 kg dumbbells, trap bar, and 6 collars.

Beast Mode (150–300 m²) – IDR 168,000,000

Complete with Kurogane Smith machine, platform, more benches, barbell, plates, racks, and more.

Starter (8–10 m²) – IDR 28,305,000

Kuro Home Gym, adjustable bench, 159 kg dumbbell, 3-tier rack, pull-up bar wall mount, resistance bands, kettlebell set.

Pro (15–16 m²) – IDR 62,788,000

Power rack, Olympic barbell, bumper plates, full resistance bands, 150 kg kettlebell, plyo box, 2‑in‑1 foldable treadmill.

Beast Mode (20–25 m²) – IDR 122,105,000

Additional Smith machines, cable pulleys, battle ropes, platforms, treadmills, and more.

You can contact the SVRG team via WhatsApp for a custom package. Our professionals are ready to help you determine the right package for your needs.